If you sell products, you can connect a product feed in Business Hub to share prices and availability. Connecting a feed requires an approved claim and an approved Persona verification first.
What kinds of feed are accepted?
- A Shopify feed, by connecting your store
- A CSV product feed that follows OpenAI's product feed specification, including its required fields
- A hosted URL that links to the feed file
What rules apply to the products?
Products in the feed must follow OpenAI's Commerce policies. The specification and its required fields are published in OpenAI's developer documentation, and a feed that skips a required field is the usual reason an upload is rejected.
What does a feed not do?
OpenAI says connecting a feed does not publish an agent or guarantee that ChatGPT recommends your products. It makes your own prices and availability the information on file.
Where does Hi Dev come in?
Building the feed is engineering work: exporting your catalogue, mapping it to the specification, hosting the file, and keeping it in step with your stock. Our engineers do that, and you connect it in your own account.
Where these facts come from. Platform details were checked against OpenAI's help article, Setting up your business on ChatGPT, on November 11, 2026. The product is in beta and the rules change.
Hi Dev is an independent software studio. We are not affiliated with, endorsed by, or part of OpenAI. Eligibility, verification, and approval are decided by OpenAI.